placating
Definitions
The act of making someone less angry or hostile; appeasing.
The process of pacifying or soothing someone through conciliatory gestures.
Examples
The manager spent the entire afternoon placating the angry customers who were upset about the shipping delays.
She offered a small gift as a way of placating her younger brother after their argument.
Synonyms
appeasing conciliatory mollifying pacifying soothing propitiating assuaging
Antonyms
provoking aggravating inciting agitating inflaming exasperating antagonizing